A. Limelight recommends the use of the following source file specifications. Adherence to these specifications will result in optimal video uploading and quality: LVP Video Source File Specifications

A. No. There is no limit on the number of files you can upload and no additional charges.

A. A file goes through the following two stages when uploaded:

1. Upload Stage - During this stage the original media file is transferred to your Limelight Video Platform account. You must remain connected to the internet for the full duration of a file upload. The status of your upload will be indicated by a green progress bar.
2. Processing Stage - Following upload, your file will enter the processing stage. This is when we are encoding your file to multiple bit rates. The processing stage is indicated by the gear icon that appears beside the media.

For more information on file stages, see our Upload Guide

A. There are multiple ways to upload to your Limelight Video Platform account, including:

1. Console Upload - Login to your account and access the green 'Upload' button under the 'Media' tab
2. FTP - Transfer files via File Transfer Protocol (FTP). This method is recommended for batch uploading and/or large file sizes (>512MB)
3. API - Publishers that wish to programmatically upload media files can do so using the VPS Content API.

For more information on uploading, see our Upload Guide

A. Yes. You can upload multiple files all at once via FTP or through your console account. However, for large batch uploads we recommended using FTP.

A. FTP is recommended for batch uploading and/or large file sizes (>512MB). Any standard FTP client will work. However, make sure you use 'binary' type and 'passive' mode. If you do not have an FTP client we recommend the following free solution: Download Filezilla

The Limelight Video Platform FTP address is: ftp.delvenetworks.com

Login credentials are the same username and password as your Limelight Video Platform account.

A. The speed of upload is dependent upon the size of your file and your internet connectivity. A smaller filesize and a faster internet connection will result in the quickest uploads.

A good place to test your internet connection is here: https://www.speakeasy.net/speedtest/

A. The largest acceptable file size is 5GB before upload.

A. No. The number of files you can upload is unlimited if you do not have a storage limit on your account.

A. The best way to upload large files is by File Transfer Protocol (FTP).

A. The best way to upload a large library of files is by File Transfer Protocol (FTP).

A. Uploading will suspend if internet connectivity is lost. To continue uploading, connectivity must be re-established and the file re-uploaded.

A. Limelight recommends the use of the following source file specifications. Adherence to these specifications will result in optimal video uploading and processing: LVP Video Source File Specifications

A. Your video can be viewed as soon as the first bit rate has been processed. This is indicated by the appearance of a play button on the media preview image.

A. Limelight encodes to the H.264 industry standard.

A. H.264 delivers the best quality at low bit rates.